Arcitecta offers complete support services for all products.
All products include 12 months standard support services from the time of purchase.
Standard support services include:
- Access to product installation, configuration, setup and usage advice
- Advice regarding known problems and workarounds
- Access to minor releases.
Standard support services are offered during business hours with email or telephone response. The standard support services can be extended as required, both in terms of response time, and hours of coverage. On site and/or dedicated consultants can also be offered.
For support please contact Arcitecta at:
- telephone: +61 3 8683 8523
- email: firstname.lastname@example.org
Customers with SGI support entitlements should contact SGI support services at: